Frequently Asked Questions

We know you might have a few questions. Read on for details about our products, general enquiry and more.



3A Coilmats is made out of PVC material. It is excellent for consumers who want to an affordable option to protect your car’s base and to keep dirt trapped and hidden within the mats.

For more information about the material, do feel free to contact us at [email protected].

Similar to the 3A Coilmats, the Velcro Series Coilmats provide a similar soft to the touch feel and is excellent at hiding dust and dirt in-between the layers. The difference in the material is the base, where it has a 100% Anti-Slip Velcro base which prevents the car mat from sliding around your car.

The Velcro Series material comes in two different thickness, 15mm or 20mm.
*Thickness of mats may vary slightly between 1 to 2mm for different batches.

For more information about the material, do feel free to contact us at [email protected].

PPMats has a similar look to carpet material and is made from PVC material. Unlike coilmats which enables consumers to trap and hide dirt, PPMats are for consumers who want a hassle-free cleaning experience for your car.

All PPMats come along with a trim, alongside a 100% anti-slip Velcro base so you do not have to worry about the mats running inside your car.

For more information about the material, do feel free to contact us at [email protected].

Honeycomb mats is made out of Polyester material; it has a honeycomb pattern like top layer and a bottom layer that traps the dirt to keep your car clean and dirt-free. Honeycomb mats are durable and washable, mats also come with trimming and a 100% anti-slip Velcro base to prevent slipping.

With the amount of colours and trim options you can choose from, you’ll be able to get a set of customised car mat perfectly suited for your car.

For more information about the material, do feel free to contact us at [email protected].


If your car model does not appear in the available options in the website, fret not, just hit the “Ask for quote” and we’ll be happy to assist you.

1. Start by filling in the fields with how many pieces of car mats you would like to enquire about, the type of material, your car brand, car model and year of manufacture.

2. Fill in your contact details and your enquiry, our team will contact you within 1 to 2 working days regarding your enquiry.

Alternatively, you can head down to our showroom during our operating hours and get an immediate quotation. We would also be able to immediately get to work on your order, regardless of car model.

Orders cannot be changed or cancelled upon order confirmation, this includes change of delivery address, colour and model of selected items, removal of any items or payment methods. So please ensure all information and details are accurate before confirmation of your order.

At Cypress Matting, our moulds are customised accordingly to your car’s original mattings. If you are unsure about car’s model, feel free to contact us through our email at [email protected], our Ask for Quote option or head down to our physical showroom for assistance.

In the case of a faulty or incorrect item, please contact our team at [email protected] with details and information of what is wrong with your order and we’ll assist you.

Please note that orders must be returned within 7 days of receiving your product.

Deliveries will take roughly 2 to 5 working days upon order confirmation and will be sent out via courier. Please ensure that there’ll be someone to receive the order at your requested shipping address.

For self-pickup orders, you can head down to our showroom to collect your order after 1 working day.

Online payment
We accept most major payment methods such as Visa, Mastercard, Apple Pay, Google Pay, AMEX, Grab Pay and local bank transfer methods such as PayNow.

Physical Store Payment
We only accept Cash, and QR code payments such as Paynow, GrabPay, PayLah, etc. We sadly do not accept card payments at our physical store location.